1. Introduction

Welcome to Serving Hands Charitable Trust. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website https://servinghandsindia.org and our related services.

2. Information We Collect

We may collect the following types of information when you interact with us:

• Personal details such as name, address, email, and phone number.
• Donation or payment details (amount, date, transaction ID).
• Volunteer or registration details when you sign up to help.
• Technical data like IP address, browser type, and device information.
• Any message or information you send via our contact or feedback forms.

3. How We Use Your Information

We use your information to:

• Process donations, send receipts, and maintain records for compliance.
• Respond to your inquiries and communicate updates about our work.
• Manage volunteer activities and event participation.
• Improve our website and services through analytics and feedback.
• Comply with applicable laws and protect our legal rights.

4. Sharing and Disclosure

We respect your privacy and do not sell or trade your data. We may share limited information with:

• Trusted service providers assisting with donations, hosting, or communication.
• Regulatory authorities or law enforcement if required by law.
• Professional advisers such as accountants and auditors.

All partners and vendors are required to handle your data securely and only for authorized purposes.

5. Data Security and Retention

We use reasonable administrative and technical measures to protect your personal data from unauthorized access, misuse, or loss. While we strive to keep your information secure, no internet-based service can be 100% safe.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal obligations.

6. Your Rights

You may request to:

• Access or update your personal data.
• Request deletion of your information from our records.
• Withdraw consent for communications at any time.

To exercise these rights, please contact us at [email protected] or call +91 79977 76787.

7. Cookies and Tracking

Our website may use cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can disable cookies in your browser settings, but some site features may not function properly.

8. External Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before providing any personal data.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of this page indicates when it was revised. Continued use of our website after updates means you accept the revised policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please reach out to us:

Serving Hands Charitable Trust
Email: [email protected]
Phone: +91 79977 76787
Website: https://servinghandsindia.org